About
About Engage AI
Engage AI is a customer engagement platform that helps businesses manage customer conversations and connected workflows.
Version: about-2026-10-09 · Effective date: 9 October 2026
Who operates Engage AI
Engage AI is operated by I3 LLC. Contact us at [email protected] or write to 1178 Broadway, 3rd Floor #3776, New York, NY 10001 USA.
What we do
The platform helps businesses manage customer conversations, approved business information, leads, appointments, orders and follow-ups. AI-assisted features support customer engagement, while authorized users retain control over workspace settings and operational workflows.
Feature availability depends on the subscription, configuration and connected third-party services. WhatsApp conversations require completed provider setup.
Our principles
We build for accountable automation, clear permissions, tenant-scoped information and practical human handover. AI assists with conversations and recommendations; deterministic services execute business-critical changes under the configured permissions and rules.